Privacy Policy for Paige Jeffrey Creative

Last Updated: January 10th, 2020 (Updated tools, clarification.)

This policy will explain how we use the personal data that we collect when you use our website, (“paigejeffrey.com”) and in pursuit and purchase of our products and services.

We may choose to update this policy periodically. All updates will be applied to this page specifically.

Table of Contents:

    1. What data do we collect?
    2. How do we collect your data?
    3. How will we use your data?
    4. How do we store your data?
    5. Marketing
    6. What are your data protection rights?
    7. What are cookies?
    8. How do we use cookies?
    9. What types of cookies do we use?
    10. How to manage your cookies
    11. Privacy policies of other websites
    12. Changes to our privacy policy
    13. How to contact us

What data do we collect?

We collect some or all of the following data:

    • Name
    • Email address
    • Phone Number
    • Skype or Zoom Account Name
    • Name of your Business
    • Website Address
    • Billing and Payment Information

How do we collect your data?

You directly provide us with all of the data we collect through the use of our website or web forms. We collect and process data when you:

    1. Voluntarily complete the Hire Me/Contact forms to request more information about our services.
    2. Voluntarily complete one of our web surveys or questionnaires.
    3. Voluntarily submit information via our calendar services in order to book the discovery call.
    4. Provide a deposit and/or final payment in relation to a purchase.
    5. Use or view our website via your browser’s cookies.

How will we use your data?

We collect your data in order to:

  • Provide you with more information about our services
  • Provide you with the service or product you have purchased
  • Email you with special offers on related services or products that we think you might like
  • Improve our customer service experience based on previous customer interactions

We will never sell your information to any third-parties. We only share information with third-party companies used specifically in the pursuit of our services, including:

    1. TypeForm (questionnaires and forms)
    2. Google/GSuite (calendar, email, and questionnaires/surveys)
    3. PayPal (invoicing and payment)
    4. HoneyBook (proposals, contracts, and invoicing)

When our third-party billing software processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. We have no access to this information.

How do we store your data?

We store your data within our secured email (currently provided by G Suite by Google), as well as the previously listed third-party software. We take care to use strong, unique passwords for all work-related accounts.

We will keep your data for a period of seven years from the date of last invoice. Once this time period has expired, we will delete your data manually from all used software and emails. If we choose to end our usage with a specifically mentioned third party software, we will ensure that all stored data is purged before deleting the account altogether.

Marketing

We would like to send you information about new products or services of ours that we think you may be interested in. We do not share your information without your permission to any third parties for marketing purposes, but may suggest specific third-party services that we feel may be of use to you. Any affiliate links will be clearly marked as such.

By emailing us about our services and/or by filling out the contact form, you are providing implied consent to receive marketing information. You may opt out at any time.

You have the right at any time to request that we stop contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, you can email Paige at me@paigejeffrey.com

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, you can reach us at me@paigejeffrey.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

    1. Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website may contain links to other websites. Our privacy policy applies only to our website (“paigejeffrey.com”), so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. Please see start of document for the latest date of updates.

How to contact us

We genuinely care about you and your right to privacy. If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Paige Jeffrey
me@paigejeffrey.com

BOX 1504
Atikokan, ON, Canada
P0T 1C0